All the items displayed on our website are in stock and ready to ship at the time of the order. All orders are managed by our staff during business days (from Monday to Friday). If you order is validated before 3 p.m. (GMT+1), we will dispatch it in the same business day (otherwise it will be dispatched the next business day).

We can ship your gift directly to the recipient. During the ordering process, you can choose a delivery address different from the billing address. If you select the gift wrap option, the package will be sent without invoice (you can download it in your account).

We propose the following payment options:
- Payment by credit card: through the payment solution of the french bank CIC.

The following cards are accepted:
- MasterCard, and Visa.
- Payment by money transfer (T/T),
- Payment by Paypal.

All payments are subject to verification and review by Opalona. Opalona reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.

Credit card: we are committed to ensuring the security and privacy of information supplied by our customers.
We use paiement CIC (the payment solution of one of the leading french bank named Banques CIC) to process all online credit card payments.
Your credit card details are communicated directly between your computer and paiement CIC secure server using SSL encryption. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner of your browser.

Wire transfer: Your order will be processed and shipped out once funds have arrived.
The final checkout page will provide our Banking Information. Wire transfer bank fees are required to be covered by the customer.

Opalona is a global reseller. We can ship all over the world.
Shipping costs for your country are clearly identified at the checkout. Shipping costs and delivery time vary on country destination and the number of shirts in the cart.You will find the details for major countries in the following table:

Area	Basic price	Extra cost for shirts	Delay (in business days)
France & Corsica	7 EUR	none	2 days
Western Europe	10 EUR	3 EUR /shirt	2 days
USA & Canada	12 EUR (18 USD)	5 EUR (7.5 USD) /shirt	2 days
Switzerland	20 EUR	10 EUR /shirt	2 days
Japan, Australia, Hong Kong	20 EUR (30 USD)	7 EUR (10.5 USD) /shirt	4 days

All international deliveries are managed by a professionnal delivery company: FEDEX. You will receive a tracking number for your order at the shipping.

Opalona ships all around the world. If your country is not included in the table above, your shipping fees will be displayed once you have selected your delivery address in your shopping bag.

To process your order, we require your name, billing address, phone number, e-mail address, shipping address and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order.

We process your orders ourselves, in house, and thus the sharing of this information is usually non-existent with any third parties. However, when we have to share this information, it will only be that information which is absolutely necessary, with those third parties that may be involved in the processing of your order in the future.

All merchandise sold by Opalona are guaranteed to be genuine, in new condition and inspected by a very careful quality control.

All products offered by Opalona are protected by a 15 Day Full Satisfaction Policy which guarantees a full refund or product exchange if in unused conditions.
If you are not completely satisfied with an item that you have purchased, you may return the item within 15 days for:
- a full refund of the purchase price, minus the shipping and custom fees,
- a product exchange.

The item must be returned in new and unused condition, in the original boxes and with all paperwork, parts and accessories to insure full credit. We cannot accept a return of any item with any indication that it has been used. When you return the item, you must send it in an appropriate box by certified mail.

If you want to return an item, you have to contact our Customers Service through Opalona website to explain them the reason of the return. You will then receive an email with returning instructions. Return freight charges must be covered by the customer. In case of product exchange, Opalona will cover the cost to re-ship the new item back to the customer. If you choose a refund, we will proceed to the refund on your credit card.